I just received an email stating that my internet hosting company ( 1and1.com ) will begin charging service/support fee’s because my site is using php 5.2 and php 5.2 is outdated and not the suggested version of PHP to run. Now, aside from the fact that I find that as a completely ridiculous way to nickel and dime someone, there is also the fact that I never specifically chose PHP 5.2 as my php version of choice. No where did I specify that I wanted PHP 5.2 over some other version. I just didn’t specifically choose to use 5.5 or 5.6. Completely absurd.
So, to avoid these new ‘support fees’ I have to sign into my 1and1.com control panel and specify what version of PHP i wish to use. Ok, I can do that. So I sign in, Navigate the PHP settings page and attempt to make the change. Easy enough.
How convenient. So if I don’t change this setting that I didn’t specifically choose in the first place, you’ll charge me more for my hosting plan. And now I can’t even change the option.
In all honesty this isn’t the first time 1and1 has tried to pull something where you will be charged extra unless you make a change to you plan, and quite frankly I’m sick of it.
In June of last year 1And1.com sent an email saying that they were adding new ‘features’ to my account and that it was an incredible value. And by default my monthly hosting bill would increase because of these features and if I didn’t want them then I would have to respond to an email to let them know’
If you decide not to benefit from the many new features we offer, please inform us of your request in writing within four weeks of receiving this email to firstname.lastname@example.org.
If we do not hear from you, the price adjustment will take effect during the next regular billing cycle after August 1st, 2013, and you will continue to benefit from future improvements.
The only problem being, was that it didn’t work. The emails bounced back because they (lets just assume accidentally) had the mailto link point to different a different email address than what the actual text displayed. Tricky Tricky
Needless to say, I’ve had enough.
This blog will probably go dark. Which is probably for the best, as I don’t really use it much anymore, but I’ll be moving my hosting for other projects to a different provider. Please feel free to leave hosting suggestions or harsh comments about 1And1. Both are more than welcome.